Uber
Uber
OVERVIEW

A pricing insights feature that empowers shoppers to make smarter choices by highlighting when groceries are cheaper than average.

TIMELINE

TIMELINE

10 Weeks, Summer 2025

10 Weeks, Summer 2025

10 Weeks, Summer 2025

ROLE

ROLE

Product Design Intern

Product Design Intern

TEAM

TEAM

Grocery & Retail

Grocery & Retail

TOOLS

TOOLS

Figma, dScout

Figma, dScout

Data Accuracy & Availability

Price comparisons depend on real-time and historical data across multiple stores.

Brand Transparency

We couldn't legally show many of the brands name and logo, making it challenging to show comparison.

UI Real Estate & Density

Adding a “Low Price” or “Great Price” badge had to be visually lightweight but still noticeable.

Market Regional Differences

Insights had to scale across different marketplaces.

Constraints

User Problem

User Problem

User Problem

Consumers perceive groceries on Uber Eats as overpriced due to the lack of clear price benchmarks.

This perception creates a significant barrier to adoption and trust, even in cases where Uber Eats prices are aligned with or lower than competitors.

Solution

Surface market comparison features to help consumers confidently recognize value.

By highlighting when an item is priced lower than usual or compared to nearby stores, the feature reduces second-guessing, builds trust, and supports smarter decision-making.

Messaging Framework

Messaging framework was the biggest challenge.

I collaborated with content design to refine terminology like Low Price and Great Price so they felt clear and trustworthy, while also helping define which pricing strategies users actually wanted to see. Through multiple rounds of testing and iteration, we created a framework that paired the right message with the right logic that users wanted to see when comparing prices.

Validating

Then I A/B tested these two messaging frameworks.

I tested with 8 users to understand their expectations when encountering Low Price labels. The goal was to validate the concept and refine how these insights should be framed to maximize clarity.

Solution

Surface market comparison features to help consumers confidently recognize value.

By highlighting when an item is priced lower than usual or compared to nearby stores, the feature reduces second-guessing, builds trust, and supports smarter decision-making.

Messaging Framework

Messaging framework was the biggest challenge.

I collaborated with content design to refine terminology like Low Price and Great Price so they felt clear and trustworthy, while also helping define which pricing strategies users actually wanted to see. Through multiple rounds of testing and iteration, we created a framework that paired the right message with the right logic that users wanted to see when comparing prices.

Validating

Then I A/B tested these two messaging frameworks.

I tested with 8 users to understand their expectations when encountering Low Price labels. The goal was to validate the concept and refine how these insights should be framed to maximize clarity.

Constraints

Constraints

Data Accuracy & Availability

Price comparisons depend on real-time and historical data across multiple stores.

Brand Transparency

We couldn't legally show many of the brands name and logo, making it challenging to show comparison.

UI Real Estate & Density

Adding a “Low Price” or “Great Price” badge had to be visually lightweight but still noticeable.

Market Regional Differences

Insights had to scale across different marketplaces.

Solution

Surface market comparison features to help consumers confidently recognize value.

By highlighting when an item is priced lower than usual or compared to nearby stores, the feature reduces second-guessing, builds trust, and supports smarter decision-making.

Messaging Framework

Messaging framework was the biggest challenge.

I collaborated with content design to refine terminology like Low Price and Great Price so they felt clear and trustworthy, while also helping define which pricing strategies users actually wanted to see. Through multiple rounds of testing and iteration, we created a framework that paired the right message with the right logic that users wanted to see when comparing prices.

Validating

Then I A/B tested these two messaging frameworks.

I tested with 8 users to understand their expectations when encountering Low Price labels. The goal was to validate the concept and refine how these insights should be framed to maximize clarity.

Adding Motion

After validation, delightful UX was introduced through animations.

Subtle animations created moments of delight while staying functional. Balancing clarity with a click glance for a seamless shopping experience.

Adding Motion

After validation, delightful UX was introduced through animations.

Subtle animations created moments of delight while staying functional. Balancing clarity with a click glance for a seamless shopping experience.

Final Design

Compare your grocery prices with other stores within your vicinity.

The final designs introduce market comparison, allowing users to see how Uber Eats grocery prices stack up against nearby stores — tackling the perception of higher costs, building trust, and encouraging more confident purchasing decisions.

Reflection

Smooth Scroll
This will hide itself!
Smooth Scroll
This will hide itself!
Smooth Scroll
This will hide itself!

Final Design

Compare your grocery prices with other stores within your vicinity.

The final designs introduce market comparison, allowing users to see how Uber Eats grocery prices stack up against nearby stores — tackling the perception of higher costs, building trust, and encouraging more confident purchasing decisions.

Adding Motion

After validation, delightful UX was introduced through animations.

Subtle animations created moments of delight while staying functional. Balancing clarity with a click glance for a seamless shopping experience.

Final Design

Compare your grocery prices with other stores within your vicinity.

The final designs introduce market comparison, allowing users to see how Uber Eats grocery prices stack up against nearby stores — tackling the perception of higher costs, building trust, and encouraging more confident purchasing decisions.

Reflection

Access Required

Due to NDA, I can only share a high-level overview of my work at Uber. This project is intended solely for professional viewing.


To request access, please email queenie2000824@gmail.com

Access Required

Due to NDA, I can only share a high-level overview of my work at Uber. This project is intended solely for professional viewing.


To request access, please email queenie2000824@gmail.com

Access Required

Due to NDA, I can only share a high-level overview of my work at Uber. This project is intended solely for professional viewing.


To request access, please email queenie2000824@gmail.com